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Sağlık Çalışanlarında Mobbing Algısı ve İş Doyumunun Belirlenmesi

Year 2017, Volume: 25 Issue: 1, 31 - 40, 07.04.2017

Abstract

Amaç: Bu araştırma sağlık çalışanlarında mobbing algısı ve iş doyumunun belirlenmesi amacı ile tanımlayıcı olarak yapıldı.

Yöntem: Araştırmaya 390 sağlık çalışanı alındı. Araştırma verileri kişisel bilgi formu, mobbing algı ölçeği ve minnesota iş doyumu ölçeği ile toplandı. Verilerin analizinde yüzdelik dağılım, Varyans analizi ve Pearson Korelasyon analizi kullanıldı.

Bulgular: Sağlık çalışanlarının %57.5’inin mobbing davranışına maruz kaldığı, mobbinge maruz kalan hekimlerin %32.8’inin, ebelerin %56.3’ünün ve teknisyenlerin %41.1’inin bu durumda hiçbir şey yapmadığı, hemşirelerin %33.8’inin durumu arkadaşlarıyla paylaştığı belirlenmiştir. Sağlık çalışanlarının %92’si mobbing’in iş doyumunu olumsuz etkilediğini belirtmiştir. Sağlık çalışanlarında mobbing algısı ile iş doyumu arasında güçlü ilişki olduğu sağlık çalışanlarında iş doyumu arttıkça mobbing algısının azaldığı saptanmıştır (r=-.40, p=0.00).

Sonuç: Sağlık çalışanlarının yarıdan fazlasının mobbing davranışına maruz kaldığı ve bu durumun iş doyumlarını olumsuz etkilediği görülmüştür.

Anahtar Kelimeler: Mobbing, iş doyumu, sağlık çalışanı, hemşire.

 

Determining Mobbing Perceptions and Job Satisfaction among Healthcare Professionals

Year 2017, Volume: 25 Issue: 1, 31 - 40, 07.04.2017

Abstract

Aim: This study has been carried out as defi nitive to determine job satisfaction and mobbing perception of health care workers.

Method: Three hundred and ninety healthcare professionals were enrolled in the study. Study data were collected with a personal information form, mobbing perceptional scale, and the Minnesota Job Satisfaction Scale. In the analysis of the data, percentage distribution, the Mann-Whitney U, Kruskal Wallis Variance Analysis and Pearson’s correlation analysis tests were used.

Results: It has been determined %57.5 of health care workers are exposed to mobbing and 32.8% of physicians, of 41.1 % of the and technicians 56.3 % of midwives who exposed to mobbing did not do anything in this case but only 33.8 % of nurses shared this with their friends. %92 of health care workers stated that mobbing aff ects job satisfaction negatively. It has been determined that there is a strong relationship between mobbing perception and job satisfaction of health care workers and job satisfaction has been found to decrease with increasing perception of mobbing (r=-.40, p=0.00).

Conclusion: It has been stated that more than half of health care workers are exposed to mobbing and mobbing aff ects job satisfaction of health care workers negatively.

Keywords: Mobbing, job satisfaction, healthcare professional, nurse.

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Details

Journal Section Reserch Papers
Authors

Nurhayat Kılıç

Havva Tel

Publication Date April 7, 2017
Published in Issue Year 2017 Volume: 25 Issue: 1

Cite

APA Kılıç, N., & Tel, H. (2017). Determining Mobbing Perceptions and Job Satisfaction among Healthcare Professionals. Florence Nightingale Journal of Nursing, 25(1), 31-40. https://doi.org/10.17672/fnhd.50979
AMA Kılıç N, Tel H. Determining Mobbing Perceptions and Job Satisfaction among Healthcare Professionals. Florence Nightingale Journal of Nursing. April 2017;25(1):31-40. doi:10.17672/fnhd.50979
Chicago Kılıç, Nurhayat, and Havva Tel. “Determining Mobbing Perceptions and Job Satisfaction Among Healthcare Professionals”. Florence Nightingale Journal of Nursing 25, no. 1 (April 2017): 31-40. https://doi.org/10.17672/fnhd.50979.
EndNote Kılıç N, Tel H (April 1, 2017) Determining Mobbing Perceptions and Job Satisfaction among Healthcare Professionals. Florence Nightingale Journal of Nursing 25 1 31–40.
IEEE N. Kılıç and H. Tel, “Determining Mobbing Perceptions and Job Satisfaction among Healthcare Professionals”, Florence Nightingale Journal of Nursing, vol. 25, no. 1, pp. 31–40, 2017, doi: 10.17672/fnhd.50979.
ISNAD Kılıç, Nurhayat - Tel, Havva. “Determining Mobbing Perceptions and Job Satisfaction Among Healthcare Professionals”. Florence Nightingale Journal of Nursing 25/1 (April 2017), 31-40. https://doi.org/10.17672/fnhd.50979.
JAMA Kılıç N, Tel H. Determining Mobbing Perceptions and Job Satisfaction among Healthcare Professionals. Florence Nightingale Journal of Nursing. 2017;25:31–40.
MLA Kılıç, Nurhayat and Havva Tel. “Determining Mobbing Perceptions and Job Satisfaction Among Healthcare Professionals”. Florence Nightingale Journal of Nursing, vol. 25, no. 1, 2017, pp. 31-40, doi:10.17672/fnhd.50979.
Vancouver Kılıç N, Tel H. Determining Mobbing Perceptions and Job Satisfaction among Healthcare Professionals. Florence Nightingale Journal of Nursing. 2017;25(1):31-40.