Review
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Year 2019, , 239 - 243, 30.06.2019
https://doi.org/10.7197/223.vi.568582

Abstract

References

  • 1. Chaou CH, Chiu TF, Yen AM, Ng CJ, Chen HH. Analyzing Factors Affecting Emergency Department Length of Stay-Using a Competing Risk-accelerated Failure Time Model. Medicine (Baltimore). 2016;95(14):e3263. DOI:10.1097/MD.0000000000003263. Pubmed PMID:27057879.
  • 2. Yoon, P, Steiner, IP, Reinhardt, G. Analysis of factors influencing length of stay in the emergency department. CJEM. 2003;5:155. DOI:10.1017/S1481803500006539. Pubmed PMID:17472779.
  • 3. Pines JM, Prabhu A, Hilton JA, Hollander JE, Datner EM. The effect of emergency department crowding on length of stay and medication treatment times in discharged patients with acute asthma. Acad Emerg Med. 2010;17:834–839. DOI:10.1111/j.1553-2712.2010.00780.x. Pubmed PMID:20670320.
  • 4. McCarthy ML, Zeger SL, Ding R, Levin SR, Desmond JS, Lee J, Aronsky D. Crowding delays treatment and lengthens emergency department length of stay, even among high-acuity patients. Ann Emerg Med. 2009 Oct;54(4):492-503.e4. DOI:10.1016/j.annemergmed.2009.03.006. Pubmed PMID: 19423188.
  • 5. Bernstein, S, Aronsky, D, Duseja, R, Epstein S, Handel D, Hwang U et al. The effect of emergency department crowding on clinically oriented outcomes. Acad. Emerg. Med. 2009;16:1– 10. DOI:10.1111/j.1553-2712.2008.00295.x. Pubmed PMID:19007346.
  • 6. Kreindler SA, Cui Y, Metge CJ, Raynard M. Patient characteristics associated with longer emergency department stay: a rapid review. Emerg Med J. 2016 Mar;33(3):194-9. DOI:10.1136/emermed-2015-204913. Pubmed PMID:26341654.
  • 7. Richardson, DB. Increase in patient mortality at 10 days associated with emergency department overcrowding. Med. J. A. 2006;184:213–216. DOI:10.5694/j.1326-5377.2006.tb00204.x. Pubmed PMID:16515430.
  • 8. Vural S, Icme F, Kavakli HS, Tanriverdi F, Karakayali O. A comparison study on the effectiveness of pager and telephone systems during emergency department consultations and length of stay of consulted emergency department patients. Turk J Clin Lab 2019; 1: 12-17. DOI:10.18663/tjcl.336946.
  • 9. Pilloud S, Hächler S, Barras V. [Medical consultation by letter in the 18th century]. Gesnerus. 2004;61(3-4):232-53. Pubmed PMID:15889706.
  • 10. Aronson SH. The Lancet on the telephone 1876-1975. Med Hut. 1977; 21:60-87.
  • 11. Vaona A, Pappas Y, Grewal RS, Ajaz M, Majeed A, Car J. Training interventions for improving telephone consultation skills in clinicians. Cochrane Database Syst Rev. 2017(Jan);1:CD010034. DOI:10.1002/14651858.CD010034.pub2. Pubmed PMID:28052316.
  • 12. Peterson AM. Facsimile (fax) technology. Hosp Pharm. 1991;26(2):110-2,115-6,124. Pubmed PMID:10109219.
  • 13. Gattu R, Teshome G, Lichenstein R. Telemedicine Applications for the Pediatric Emergency Medicine: A Review of the Current Literature. Pediatr Emerg Care. 2016 Feb;32(2):123-30. DOI:10.1097/PEC.0000000000000712. Pubmed PMID:26835573.
  • 14. Forsblom E, Ruotsalainen E, Ollgren J, Järvinen A. Telephone consultation cannot replace bedside infectious disease consultation in the management of Staphylococcus aureus Bacteremia. Clin Infect Dis. 2013 Feb;56(4):527-35. DOI:10.1093/cid/cis889. Pubmed PMID:23087397.
  • 15. Cho SJ, Jeong J. Decreased emergency department length of stay by application of a computerized consultation management system. Acad Emerg Med. 2011 Apr;18(4):398-402. DOI:10.1111/j.1553-2712.2011.01039.x. Pubmed PMID:21496143.
  • 16. Perrin EC, Goodman HC. Telephone management of acute paediatric illnesses. N Engl J Med. 1978 Jan 19;298(3):130-5. DOI:10.1056/NEJM197801192980304. Pubmed PMID:619242.
  • 17. Pimentel LE, Yennurajalingam S, Chisholm G, Edwards T, Guerra-Sanchez M, De La Cruz M et al. The frequency and factors associated with the use of a dedicated Supportive Care Center Telephone Triaging Program in patients with advanced cancer at a comprehensive cancer centre. J Pain Symptom Manage. 2015 May;49(5):939-44. DOI:10.1016/j.jpainsymman.2014.10.020. Pubmed PMID:25666520.
  • 18. Car J, Sheikh A. Telephone consultations. BMJ. 2003 May 3;326(7396):966-9. DOI:10.1136/bmj.326.7396.966. Pubmed PMID:12727771.
  • 19. Isaacman DJ, Verdile VP, Kohen FP, Verdile LA. Pediatric telephone advice in the emergency department: results of amock scenario. Pediatrics.1992;89(1):35–9. Pubmed PMID:1728017.
  • 20. Patel A, Dale J, Crouch R. Satisfaction with telephone advice from an accident and emergency department: identifying areas for service improvement. Qual Health Care. 1997 Sep;6(3):140-5. DOI:10.1136/qshc.6.3.140. Pubmed PMID:10173771.
  • 21. Patel H, Patel M, Car J. Telephone consultations in general practice: aAreas for improvement. J Telemed Telecare. 2005;11(5):265-6. DOI:10.1258/1357633054471876. Pubmed PMID:16035971.
  • 22. Liddy, C., Moroz, I., Mihan, A., Nawar, N. & Keely, E. A systematic review of asynchronous, provider-to-provider, electronic consultation services to improve access to specialty care available worldwide. Telemed J E Health. 2019 Mar;25(3):184-198. DOI:10.1089/tmj.2018.0005. Pubmed PMID:29927711.
  • 23. Fang JL, Collura CA, Johnson RV, Asay GF, Carey WA, Derleth DP et al. Emergency Video Telemedicine Consultation for Newborn Resuscitations: The Mayo Clinic Experience. Mayo Clin Proc. 2016 Dec;91(12):1735-1743. DOI:10.1016/j.mayocp.2016.08.006. Pubmed PMID:27887680.
  • 24. Paik AM, Granick MS, Scott S. Plastic surgery telehealth consultation expedites Emergency Department treatment. J Telemed Telecare. 2017 Feb;23(2):321-327. DOI:10.1177/1357633X16639459. Pubmed PMID:27056907.
  • 25. Finnane AR, Siller G, Soyer HP. Teledermatologists' management of emergency skin conditions. Med J Aust. 2015 Oct 5;203(7):286. DOI:10.5694/mja15.00362. Pubmed PMID:26424060.
  • 26. Ouellette L, VanDePol E, Chassee T, Tavares E, Flannigan M, Jones J. Emergency department electrocardiogram images sent through the mobile phone: Feasibility and accuracy. Am J Emerg Med. 2018 Apr;36(4):731-732. DOI:10.1016/j.ajem.2017.09.010. Pubmed PMID:28917438.
  • 27. Boissin C, Blom L, Wallis L, Laflamme L. Image-based teleconsultation using smartphones or tablets: qualitative assessment of medical experts. Emerg Med J. 2017 Feb;34(2):95-99. DOI:10.1136/emermed-2015-205258. Pubmed PMID:27707791.
  • 28. Atherton H, Brant H, Ziebland S, Bikker A, Campbell J, Gibson A et al. Alternatives to the face-to-face consultation in general practice: focused ethnographic case study. Br J Gen Pract. 2018 Apr;68(669):e293-e300. DOI:10.3310/hsdr06200. Pubmed PMID:29889485.
  • 29. Hasselberg M, Wallis L, Blessing P, Laflamme L. A smartphone-based consultation system for acute burns - methodological challenges related to follow-up of the system. Glob Health Action. 2017 Jun;10(sup3):1328168. DOI:10.1080/16549716.2017.1328168. Pubmed PMID:28838311.
  • 30. Liddy C, Drosinis P, Keely E. Electronic consultation systems: worldwide prevalence and their impact on patient care-a systematic review. Fam Pract. 2016 Jun;33(3):274-85. DOI:10.1093/fampra/cmw024. Pubmed PMID:27075028.

A short review on the comparison of consultation systems and tools in the emergency department practice: Tele-consultation

Year 2019, , 239 - 243, 30.06.2019
https://doi.org/10.7197/223.vi.568582

Abstract

Emergency department (ED) consultation is an important part of acute
patient care and one of the major determinants of ED length of stay (LOS). ED
consultations between physicians who may not be in the same location
frequently, require a tool to reach out one another and communicate. This paper
reviews the historical change and development of consultation tools.

The literature on
ED consultation methods have been accumulating for the last two decades as the diversity
of these methods has increased with technology. Most of the studies demonstrate
that high tech systems are useful and safe to reach the consultant and share
medical information flow.
Moreover, the future of the area offers new developments regarding
consultation tools that are hard to imagine yet like augmented reality.

References

  • 1. Chaou CH, Chiu TF, Yen AM, Ng CJ, Chen HH. Analyzing Factors Affecting Emergency Department Length of Stay-Using a Competing Risk-accelerated Failure Time Model. Medicine (Baltimore). 2016;95(14):e3263. DOI:10.1097/MD.0000000000003263. Pubmed PMID:27057879.
  • 2. Yoon, P, Steiner, IP, Reinhardt, G. Analysis of factors influencing length of stay in the emergency department. CJEM. 2003;5:155. DOI:10.1017/S1481803500006539. Pubmed PMID:17472779.
  • 3. Pines JM, Prabhu A, Hilton JA, Hollander JE, Datner EM. The effect of emergency department crowding on length of stay and medication treatment times in discharged patients with acute asthma. Acad Emerg Med. 2010;17:834–839. DOI:10.1111/j.1553-2712.2010.00780.x. Pubmed PMID:20670320.
  • 4. McCarthy ML, Zeger SL, Ding R, Levin SR, Desmond JS, Lee J, Aronsky D. Crowding delays treatment and lengthens emergency department length of stay, even among high-acuity patients. Ann Emerg Med. 2009 Oct;54(4):492-503.e4. DOI:10.1016/j.annemergmed.2009.03.006. Pubmed PMID: 19423188.
  • 5. Bernstein, S, Aronsky, D, Duseja, R, Epstein S, Handel D, Hwang U et al. The effect of emergency department crowding on clinically oriented outcomes. Acad. Emerg. Med. 2009;16:1– 10. DOI:10.1111/j.1553-2712.2008.00295.x. Pubmed PMID:19007346.
  • 6. Kreindler SA, Cui Y, Metge CJ, Raynard M. Patient characteristics associated with longer emergency department stay: a rapid review. Emerg Med J. 2016 Mar;33(3):194-9. DOI:10.1136/emermed-2015-204913. Pubmed PMID:26341654.
  • 7. Richardson, DB. Increase in patient mortality at 10 days associated with emergency department overcrowding. Med. J. A. 2006;184:213–216. DOI:10.5694/j.1326-5377.2006.tb00204.x. Pubmed PMID:16515430.
  • 8. Vural S, Icme F, Kavakli HS, Tanriverdi F, Karakayali O. A comparison study on the effectiveness of pager and telephone systems during emergency department consultations and length of stay of consulted emergency department patients. Turk J Clin Lab 2019; 1: 12-17. DOI:10.18663/tjcl.336946.
  • 9. Pilloud S, Hächler S, Barras V. [Medical consultation by letter in the 18th century]. Gesnerus. 2004;61(3-4):232-53. Pubmed PMID:15889706.
  • 10. Aronson SH. The Lancet on the telephone 1876-1975. Med Hut. 1977; 21:60-87.
  • 11. Vaona A, Pappas Y, Grewal RS, Ajaz M, Majeed A, Car J. Training interventions for improving telephone consultation skills in clinicians. Cochrane Database Syst Rev. 2017(Jan);1:CD010034. DOI:10.1002/14651858.CD010034.pub2. Pubmed PMID:28052316.
  • 12. Peterson AM. Facsimile (fax) technology. Hosp Pharm. 1991;26(2):110-2,115-6,124. Pubmed PMID:10109219.
  • 13. Gattu R, Teshome G, Lichenstein R. Telemedicine Applications for the Pediatric Emergency Medicine: A Review of the Current Literature. Pediatr Emerg Care. 2016 Feb;32(2):123-30. DOI:10.1097/PEC.0000000000000712. Pubmed PMID:26835573.
  • 14. Forsblom E, Ruotsalainen E, Ollgren J, Järvinen A. Telephone consultation cannot replace bedside infectious disease consultation in the management of Staphylococcus aureus Bacteremia. Clin Infect Dis. 2013 Feb;56(4):527-35. DOI:10.1093/cid/cis889. Pubmed PMID:23087397.
  • 15. Cho SJ, Jeong J. Decreased emergency department length of stay by application of a computerized consultation management system. Acad Emerg Med. 2011 Apr;18(4):398-402. DOI:10.1111/j.1553-2712.2011.01039.x. Pubmed PMID:21496143.
  • 16. Perrin EC, Goodman HC. Telephone management of acute paediatric illnesses. N Engl J Med. 1978 Jan 19;298(3):130-5. DOI:10.1056/NEJM197801192980304. Pubmed PMID:619242.
  • 17. Pimentel LE, Yennurajalingam S, Chisholm G, Edwards T, Guerra-Sanchez M, De La Cruz M et al. The frequency and factors associated with the use of a dedicated Supportive Care Center Telephone Triaging Program in patients with advanced cancer at a comprehensive cancer centre. J Pain Symptom Manage. 2015 May;49(5):939-44. DOI:10.1016/j.jpainsymman.2014.10.020. Pubmed PMID:25666520.
  • 18. Car J, Sheikh A. Telephone consultations. BMJ. 2003 May 3;326(7396):966-9. DOI:10.1136/bmj.326.7396.966. Pubmed PMID:12727771.
  • 19. Isaacman DJ, Verdile VP, Kohen FP, Verdile LA. Pediatric telephone advice in the emergency department: results of amock scenario. Pediatrics.1992;89(1):35–9. Pubmed PMID:1728017.
  • 20. Patel A, Dale J, Crouch R. Satisfaction with telephone advice from an accident and emergency department: identifying areas for service improvement. Qual Health Care. 1997 Sep;6(3):140-5. DOI:10.1136/qshc.6.3.140. Pubmed PMID:10173771.
  • 21. Patel H, Patel M, Car J. Telephone consultations in general practice: aAreas for improvement. J Telemed Telecare. 2005;11(5):265-6. DOI:10.1258/1357633054471876. Pubmed PMID:16035971.
  • 22. Liddy, C., Moroz, I., Mihan, A., Nawar, N. & Keely, E. A systematic review of asynchronous, provider-to-provider, electronic consultation services to improve access to specialty care available worldwide. Telemed J E Health. 2019 Mar;25(3):184-198. DOI:10.1089/tmj.2018.0005. Pubmed PMID:29927711.
  • 23. Fang JL, Collura CA, Johnson RV, Asay GF, Carey WA, Derleth DP et al. Emergency Video Telemedicine Consultation for Newborn Resuscitations: The Mayo Clinic Experience. Mayo Clin Proc. 2016 Dec;91(12):1735-1743. DOI:10.1016/j.mayocp.2016.08.006. Pubmed PMID:27887680.
  • 24. Paik AM, Granick MS, Scott S. Plastic surgery telehealth consultation expedites Emergency Department treatment. J Telemed Telecare. 2017 Feb;23(2):321-327. DOI:10.1177/1357633X16639459. Pubmed PMID:27056907.
  • 25. Finnane AR, Siller G, Soyer HP. Teledermatologists' management of emergency skin conditions. Med J Aust. 2015 Oct 5;203(7):286. DOI:10.5694/mja15.00362. Pubmed PMID:26424060.
  • 26. Ouellette L, VanDePol E, Chassee T, Tavares E, Flannigan M, Jones J. Emergency department electrocardiogram images sent through the mobile phone: Feasibility and accuracy. Am J Emerg Med. 2018 Apr;36(4):731-732. DOI:10.1016/j.ajem.2017.09.010. Pubmed PMID:28917438.
  • 27. Boissin C, Blom L, Wallis L, Laflamme L. Image-based teleconsultation using smartphones or tablets: qualitative assessment of medical experts. Emerg Med J. 2017 Feb;34(2):95-99. DOI:10.1136/emermed-2015-205258. Pubmed PMID:27707791.
  • 28. Atherton H, Brant H, Ziebland S, Bikker A, Campbell J, Gibson A et al. Alternatives to the face-to-face consultation in general practice: focused ethnographic case study. Br J Gen Pract. 2018 Apr;68(669):e293-e300. DOI:10.3310/hsdr06200. Pubmed PMID:29889485.
  • 29. Hasselberg M, Wallis L, Blessing P, Laflamme L. A smartphone-based consultation system for acute burns - methodological challenges related to follow-up of the system. Glob Health Action. 2017 Jun;10(sup3):1328168. DOI:10.1080/16549716.2017.1328168. Pubmed PMID:28838311.
  • 30. Liddy C, Drosinis P, Keely E. Electronic consultation systems: worldwide prevalence and their impact on patient care-a systematic review. Fam Pract. 2016 Jun;33(3):274-85. DOI:10.1093/fampra/cmw024. Pubmed PMID:27075028.
There are 30 citations in total.

Details

Primary Language English
Subjects Health Care Administration
Journal Section Reviews
Authors

Sevilay Vural 0000-0002-1722-7987

Hayri Ramadan 0000-0002-5018-152X

Publication Date June 30, 2019
Acceptance Date May 24, 2019
Published in Issue Year 2019

Cite

AMA Vural S, Ramadan H. A short review on the comparison of consultation systems and tools in the emergency department practice: Tele-consultation. CMJ. June 2019;41(2):239-243. doi:10.7197/223.vi.568582